Trems & Conditions
Couple below 18 Years not allowed
It is mandatory for all guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport. Note that PAN card is not acceptable. Without an original copy of a valid ID, you will not be allowed to check-in.
Unless specifically intimated, OLD MAPLE LEAF shall not be held liable to refund the booking amount or any part thereof in case of unavailability of rooms due to natural disaster (earthquake, landslide etc.), terrorist activity, government guidelines or any force majeure act, beyond the control of old maple leaf
The standard check-in time in Hotels is 2 Pm noon unless mentioned otherwise in your Booking voucher. Early check-in is subject to availability. Extra charges will usually apply as per below policy:
Early Check-in Charges
Before 7 AM 100% charges for one day payable as per room rates for the previous day
Between 7 AM and 10 AM 0% to 30% charges payable as per room rates for the previous day, depending on hotel policy
Between 12pm and 1 PmNoon Complimentary
Complimentary breakfast will not be available to you for the day of early check in.
The standard check-out time in Hotels is 12Pm unless mentioned otherwise in your Booking voucher. Late check-out is subject to availability and cannot be confirmed with the Hotel in advance. Extra charges will usually apply as per the below policy:
Late Check-out Charges
Between 12 AM and 1 PM Complimentary
Between 1 PM and 5 PM Upto 30% of the room rate for the day, depending on hotel policy
After 5 PM 100% of the room rate for the day
Hotels reserve the right to deny check-in where customers are unable to provide a valid government id or where minor Guests are travelling unaccompanied or if the Hotel is suspicious of the Guests check-in at it’s Property. Under all such cases Old maple leaf shall be under no obligation to refund any amount to the Guest.
Long stay Bookings
For bookings of more than 4 nights, you have to settle all outstanding payments on a weekly basis.Further accommodation is subject to settlement of the outstanding amount.